Frequently Asked Questions

Blissta™ (TheElixir LLC) Customer Policies

Last updated: January 2025

About Blissta™ (TheElixir LLC) We're a U.S.-based wellness brand committed to pharmaceutical-grade quality. Every product ships from our facilities in the United States and Australia - never from third-party warehouses.

Shipping Information

Processing Time: Your order is carefully prepared within 2-7 business days.

Delivery Times:

  • United States: 3-5 business days via tracked shipping
  • International: 7-14 business days with full tracking

Track your order anytime at blissta.co/pages/order-tracking

Our Quality Promise

Every Blissta™ (TheElixir LLC) product is:

  • Manufactured in GMP-certified, FDA-registered facilities
  • Third-party tested for purity and potency
  • USP-grade when applicable
  • Backed by certificates of analysis

30-Day Money-Back Guarantee

Not satisfied? We stand behind our products with a 30-day return policy. Items must be unused and in original packaging.

View Complete Return Policy →

Note: Customers cover return shipping on eligible returns.

Order Changes & Cancellations

Need to modify your order? Contact us within 24 hours at hello@blissta.co and we'll help immediately. After shipping, standard return procedures apply.

Direct Support

Email: hello@blissta.co Phone: +1 (917) 920-7685 Hours: Monday-Friday, 9:00 AM - 5:00 PM AEST

We personally respond to every inquiry within 24 hours.

International Shipping

Yes, we ship worldwide. All international orders include tracking and are shipped in discrete packaging.